Contributing to Read the Docs

You are here to help on Read the Docs? Awesome, feel welcome and read the following sections in order to know what and how to work on something. If you get stuck at any point you can create a ticket on GitHub.

Contributing to development

If you want to deep dive and help out with development on Read the Docs, then first get the project installed locally according to the Installation Guide. After that is done we suggest you have a look at tickets in our issue tracker that are labelled Good First Bug. These are meant to be a great way to get a smooth start and won’t put you in front of the most complex parts of the system.

If you are up to more challenging tasks with a bigger scope, then there are a set of tickets with a Feature Overview tag. These tickets have a general overview and description of the work required to finish. If you want to start somewhere, this would be a good place to start. That said, these aren’t necessarily the easiest tickets. They are simply things that are explained. If you still didn’t find something to work on, search for the Sprintable label. Those tickets are meant to be standalone and can be worked on ad-hoc.

When contributing code, then please follow the standard Contribution Guidelines set forth at

Triaging tickets

Here is a brief explanation on how we triage incoming tickets to get a better sense of what needs to be done on what end.

Initial triage

When sitting down to do some triaging work, we start with the list of untriaged tickets. We consider all tickets that do not have a label as untriaged. The first step is to categorize the ticket into one of the following categories and either close the ticket or assign an appropriate label. The reported issue …

… is not valid

If you think the ticket is invalid comment why you think it is invalid, then close the ticket. Tickets might be invalid if they were already fixed in the past or it was decided that the proposed feature will not be implemented because it does not conform with the overall goal of Read the Docs. Also if you happen to know that the problem was already reported, label the ticket with Status: duplicate, reference the other ticket that is already addressing the problem and close the duplicate.


  • Builds fail when using matplotlib: If the described issue was already fixed, then explain and instruct to re-trigger the build.
  • Provide way to upload arbitrary HTML files: It was already decided that Read the Docs is not a dull hosting platform for HTML. So explain this and close the ticket.
… does not provide enough information

Add the label Needed: more information if the reported issue does not contain enough information to decide if it is valid or not and ask on the ticket for the required information to go forward. We will re-triage all tickets that have the label Needed: more information assigned. If the original reporter left new information we can try to re-categorize the ticket. If the reporter did not come back to provide more required information after a long enough time, we will close the ticket (this will be roughly about two weeks).


  • My builds stopped working. Please help! Ask for a link to the build log and for which project is affected.
… is a valid enhancement proposal

If the ticket contains an enhancement proposal that aligns with the goals of Read the Docs, then add the label Enhancement. If the proposal seems valid but requires further discussion between core contributors because there might be different possibilities on how to implement the enhancement, then also add the label Needed: design decision.


  • Improve documentation about MKdocs integration
  • Provide better integration with service XYZ
  • Refactor module X for better readability
  • Achieve world domination (also needs the label Needed: design decision)
… is a valid problem within the code base:

If it’s a valid bug, then add the label Bug. Try to reference related issues if you come across any.


  • Builds fail if contains non-ascii letters
… is a currently valid problem with the infrastructure:

Users might report about web server downtimes or that builds are not triggered. If the ticket needs investigation on the servers, then add the label Operations.


  • Builds are not starting
… is a question and needs answering:

If the ticket contains a question about the Read the Docs platform or the code, then add the label Support.


  • My account was set inactive. Why?
  • How to use C modules with Sphinx autodoc?
  • Why are my builds failing?
… requires a one-time action on the server:

Tasks that require a one time action on the server should be assigned the two labels Support and Operations.


  • Please change my username
  • Please set me as owner of this abandoned project

After we finished the initial triaging of new tickets, no ticket should be left without a label.

Additional labels for categorization

Additionally to the labels already involved in the section above, we have a few more at hand to further categorize issues.

High Priority
If the issue is urgent, assign this label. In the best case also go forward to resolve the ticket yourself as soon as possible.
Community Effort
There are many valuable ideas in the issue tracker for future enhancements of Read the Docs. Unfortunately too many for the core developers to handle all of them. Therefore we assign the Community Effort label on all the issues that we see as valid for the project but that we currently do not have the resources to work on. We encourage community members to work on these tickets and to submit a pull request.
Good First Bug
This label marks tickets that are easy to get started with. The ticket should be ideal for beginners to dive into the code base. Better is if the fix for the issue only involves touching one part of the code.
Sprintable are all tickets that have the right amount of scope to be handled during a sprint. They are very focused and encapsulated.
Feature Overview
If a feature is too big to be tackled in one ticket and should be split up, then we have a feature overview ticket explaining the overarching idea. Those tickets related to one feature should also be grouped by a milestone.

For a full list of available labels and their meanings, see Overview of issue labels.

Helping on translations

If you wish to contribute translations, please do so on Transifex.